Terms of service

Terms of Service

Last Updated: April 2025

Welcome to shop-nuse. These Terms of Service ("Terms") form a legally binding agreement between you and shop-nuse. By accessing or using our website at shop-nuse.co.za, you agree to these Terms. If you do not agree, please discontinue use of our website.

✨ Overview

shop-nuse is a South African beauty retailer offering curated makeup and beauty products. These Terms apply to all users of our website and services.

📝 Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website after changes indicates acceptance of the revised Terms.

🔞 Eligibility

By using our website, you confirm that you are at least 18 years old or have parental consent to make purchases.

🔐 Account Registration

You may create an account to make purchases. You are responsible for maintaining the confidentiality of your login details and for all activity under your account.

💄 Products & Pricing

We strive to display accurate product descriptions, images, and pricing. All prices are in South African Rand (ZAR) and include VAT where applicable. We reserve the right to correct pricing errors and will notify you of any changes before processing your order.

🛒 Orders & Payment

Order confirmation emails acknowledge receipt of your order, not acceptance.
Orders are processed after payment verification.
We accept secure payment methods as displayed at checkout.

🚚 Shipping

We deliver within South Africa only. Delivery times are estimates and may be affected by factors beyond our control. Please refer to our Shipping Policy for full details.

🔄 Returns & Refunds

Our return and refund process is outlined in our Refund Policy. Generally, returns must be initiated within 7 days of receipt. Opened beauty products cannot be returned for hygiene reasons.

🚫 Non-Returnable Items

For hygiene reasons, opened beauty, skincare, or personal care products cannot be returned unless defective.

©️ Intellectual Property

All content on this website — including logos, images, text, and design — is owned by or licensed to shop-nuse. You may not reproduce or distribute any content without written permission.

⚠️ Limitation of Liability

To the fullest extent permitted by South African law, shop-nuse is not liable for indirect or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product in question.

⚖️ Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the exclusive jurisdiction of South African courts.